curl --request GET \
  --url https://{your-subdomain}.neetochat.com/api/external/v2/visitors/{contact_id} \
  --header 'Accept: <accept>' \
  --header 'X-Api-Key: <x-api-key>'

const options = {method: 'GET', headers: {'X-Api-Key': '<x-api-key>', Accept: '<accept>'}};

fetch('https://{your-subdomain}.neetochat.com/api/external/v2/visitors/{contact_id}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

import requests

url = "https://{your-subdomain}.neetochat.com/api/external/v2/visitors/{contact_id}"

headers = {
    "X-Api-Key": "<x-api-key>",
    "Accept": "<accept>"
}

response = requests.get(url, headers=headers)

print(response.text)

{
  "contact": {
    "id": "2c79a334-0bc8-44e4-9504-331f59d400ab",
    "name": "Sam Brown",
    "email": "sam@example.com",
    "phone_number": "+14155550123",
    "user_identifier": "customer-1042",
    "traits": {
      "plan": "Pro"
    },
    "created_at": "2026-10-08T14:35:46.785Z",
    "updated_at": "2026-10-08T14:35:46.785Z",
    "field_values": [
      {
        "field_id": "bac73249-2ef5-46f6-b80d-78271914c2a6",
        "field_name": "Plan tier",
        "value": "Enterprise"
      }
    ]
  }
}

{
  "error": "Insights::Visitor does not exist."
}