> ## Documentation Index
> Fetch the complete documentation index at: https://apidocs.neetochat.com/llms.txt
> Use this file to discover all available pages before exploring further.

# List conversations

> List conversations in the workspace.

To find conversations with new activity, pass the `updated_at` of the most recent conversation you have already processed as `updated_after` and sort by `updated_at` in ascending order. A new message or note in a conversation also updates its `updated_at`.


<Info>Replace `{your-subdomain}` with your workspace's subdomain. <br /> Learn how to find your subdomain in [Workspace subdomain](/getting-started/workspace-subdomain).</Info>


## OpenAPI

````yaml bundled/conversations.yaml GET /conversations
openapi: 3.0.3
info:
  title: NeetoChat Conversations APIs
  version: 1.0.0
servers:
  - description: NeetoChat APIs
    url: https://{your-subdomain}.neetochat.com/api/external/v2
    variables:
      your-subdomain:
        default: spinkart
        description: >-
          Replace **spinkart** with your [workspace's
          subdomain](/getting-started/workspace-subdomain).
security: []
tags:
  - name: Conversations
    description: APIs to list, create and update conversations in the workspace.
  - name: Messages
    description: APIs to read and send messages in a conversation.
paths:
  /conversations:
    get:
      tags:
        - Conversations
      summary: List conversations
      description: >
        List conversations in the workspace.


        To find conversations with new activity, pass the `updated_at` of the
        most recent conversation you have already processed as `updated_after`
        and sort by `updated_at` in ascending order. A new message or note in a
        conversation also updates its `updated_at`.
      parameters:
        - $ref: '#/components/parameters/api_key_header'
        - $ref: '#/components/parameters/accept_header'
        - in: query
          name: status
          description: >-
            Filter conversations by status. Pass several statuses as a
            comma-separated list, such as `open,waiting_on_customer`.
          required: false
          schema:
            type: string
            example: open
        - in: query
          name: updated_after
          description: >-
            Return only conversations updated after this time, as an ISO 8601
            timestamp. A timestamp with a `+` offset must be URL-encoded
            (`%2B05:30`).
          required: false
          schema:
            type: string
            format: date-time
            example: '2026-10-05T10:00:00Z'
        - in: query
          name: sort
          description: >-
            Field to sort conversations by. Defaults to `created_at`.
            Conversations with the same value are ordered by `id`.
          required: false
          schema:
            type: string
            enum:
              - created_at
              - updated_at
            default: created_at
        - in: query
          name: order
          description: Sort direction. Defaults to `asc`.
          required: false
          schema:
            type: string
            enum:
              - asc
              - desc
            default: asc
        - $ref: '#/components/parameters/page_param'
        - $ref: '#/components/parameters/per_page_param'
      responses:
        '200':
          description: OK - Request succeeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/conversation_list_response'
        '422':
          description: Unprocessable Entity - A query parameter has an invalid value
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error'
              example:
                error: Invalid updated_after value. It must be an ISO 8601 timestamp.
components:
  parameters:
    api_key_header:
      in: header
      name: X-Api-Key
      description: >-
        Use the X-Api-Key header to provide your workspace API key. Refer to
        [Authentication](/getting-started/authentication) for more information.
      required: true
      schema:
        type: string
        default: your-api-key
    accept_header:
      in: header
      name: Accept
      description: >-
        Specifies the expected response format. Must be set to
        `application/json` for proper API communication.
      required: true
      schema:
        type: string
        enum:
          - application/json
        default: application/json
    page_param:
      in: query
      name: page
      description: Page number to retrieve, starting from 1. Defaults to 1 when omitted.
      required: false
      schema:
        type: integer
        example: 1
    per_page_param:
      in: query
      name: per_page
      description: >-
        Number of records per page. Defaults to 15 when omitted, and values
        above 100 are capped at 100. `page_size` is accepted as an alias.
      required: false
      schema:
        type: integer
        example: 15
  schemas:
    conversation_list_response:
      type: object
      properties:
        conversations:
          type: array
          items:
            $ref: '#/components/schemas/conversation'
        pagination:
          $ref: '#/components/schemas/pagination'
    error:
      type: object
      properties:
        error:
          type: string
          example: Conversation does not exist.
    conversation:
      type: object
      properties:
        id:
          type: string
          format: uuid
          example: de414e85-a1b5-4240-a465-7b32606980ce
        status:
          type: string
          description: >-
            Name of the conversation's status. The default statuses are `new`,
            `open`, `waiting_on_customer`, `on_hold`, `closed`, `spam` and
            `trash`, and your workspace may also have custom statuses.
          example: open
        title:
          type: string
          nullable: true
          example: 'Refund for order #1042'
        priority:
          type: string
          enum:
            - low
            - medium
            - high
            - urgent
          example: low
        channel_name:
          type: string
          description: Unique identifier of the conversation's chat channel.
          example: b945fd3cd2573017052901d6dbd0832f
        origin_page_url:
          type: string
          nullable: true
          description: URL of the page the conversation was started from.
          example: https://example.com/pricing
        origin_page_title:
          type: string
          nullable: true
          description: Title of the page the conversation was started from.
          example: Pricing
        created_at:
          type: string
          format: date-time
          example: '2026-09-23T18:07:53.661Z'
        updated_at:
          type: string
          format: date-time
          description: >-
            Time the conversation was last changed. A new message or note in the
            conversation also updates it.
          example: '2026-10-05T16:26:58.143Z'
        agent:
          type: object
          description: >-
            Team member assigned to the conversation. All fields are `null` when
            the conversation is unassigned.
          properties:
            id:
              type: string
              format: uuid
              nullable: true
              example: 05665eee-4602-4317-8f7f-767b04274e5f
            name:
              type: string
              nullable: true
              example: Oliver Smith
            email:
              type: string
              nullable: true
              example: oliver@example.com
        group:
          type: object
          description: >-
            Group assigned to the conversation. All fields are `null` when no
            group is assigned.
          properties:
            id:
              type: string
              format: uuid
              nullable: true
              example: null
            name:
              type: string
              nullable: true
              example: null
        visitor:
          type: object
          description: Contact who started the conversation.
          properties:
            id:
              type: string
              format: uuid
              example: 2c79a334-0bc8-44e4-9504-331f59d400ab
            name:
              type: string
              nullable: true
              example: Sam Brown
            email:
              type: string
              nullable: true
              example: sam@example.com
            phone_number:
              type: string
              nullable: true
              example: null
            user_identifier:
              type: string
              nullable: true
              example: null
    pagination:
      type: object
      properties:
        current_page:
          type: integer
          description: Current page number.
          example: 1
        total_pages:
          type: integer
          description: Total number of pages available.
          example: 4
        total_count:
          type: integer
          description: Total number of records across all pages.
          example: 52
        per_page:
          type: integer
          description: Number of records per page.
          example: 15

````

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