> ## Documentation Index
> Fetch the complete documentation index at: https://apidocs.neetochat.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get contact details

> Retrieves a contact, including the values of its contact fields.

<Info>Replace `{your-subdomain}` with your workspace's subdomain. <br /> Learn how to find your subdomain in [Workspace subdomain](/getting-started/workspace-subdomain).</Info>


## OpenAPI

````yaml bundled/contacts.yaml GET /visitors/{contact_id}
openapi: 3.0.3
info:
  title: NeetoChat Contacts APIs
  version: 1.0.0
servers:
  - description: NeetoChat APIs
    url: https://{your-subdomain}.neetochat.com/api/external/v2
    variables:
      your-subdomain:
        default: spinkart
        description: >-
          Replace **spinkart** with your [workspace's
          subdomain](/getting-started/workspace-subdomain).
security: []
tags:
  - name: Contacts
    description: APIs to look up contacts in the workspace.
paths:
  /visitors/{contact_id}:
    get:
      tags:
        - Contacts
      summary: Get contact details
      description: Retrieves a contact, including the values of its contact fields.
      parameters:
        - $ref: '#/components/parameters/api_key_header'
        - $ref: '#/components/parameters/accept_header'
        - $ref: '#/components/parameters/contact_id_param'
      responses:
        '200':
          description: OK - Request succeeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/contact_response'
        '404':
          description: Not Found - No contact with this id exists in the workspace
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error'
              example:
                error: Insights::Visitor does not exist.
components:
  parameters:
    api_key_header:
      in: header
      name: X-Api-Key
      description: >-
        Use the X-Api-Key header to provide your workspace API key. Refer to
        [Authentication](/getting-started/authentication) for more information.
      required: true
      schema:
        type: string
        default: your-api-key
    accept_header:
      in: header
      name: Accept
      description: >-
        Specifies the expected response format. Must be set to
        `application/json` for proper API communication.
      required: true
      schema:
        type: string
        enum:
          - application/json
        default: application/json
    contact_id_param:
      in: path
      name: contact_id
      description: >-
        Id of the contact. You can get `contact_id` by listing contacts using
        our [List contacts](/api-reference/contacts/list) API, or from the
        `visitor.id` of a conversation.
      required: true
      schema:
        type: string
        format: uuid
        example: 2c79a334-0bc8-44e4-9504-331f59d400ab
  schemas:
    contact_response:
      type: object
      properties:
        contact:
          $ref: '#/components/schemas/contact'
    error:
      type: object
      properties:
        error:
          type: string
          example: Conversation does not exist.
    contact:
      type: object
      properties:
        id:
          type: string
          format: uuid
          example: 2c79a334-0bc8-44e4-9504-331f59d400ab
        name:
          type: string
          example: Sam Brown
        email:
          type: string
          nullable: true
          example: sam@example.com
        phone_number:
          type: string
          nullable: true
          example: '+14155550123'
        user_identifier:
          type: string
          nullable: true
          description: Your own identifier for the contact.
          example: customer-1042
        traits:
          type: object
          nullable: true
          description: Custom attributes stored on the contact.
          additionalProperties: true
          example:
            plan: Pro
        created_at:
          type: string
          format: date-time
          example: '2026-10-08T14:35:46.785Z'
        updated_at:
          type: string
          format: date-time
          example: '2026-10-08T14:35:46.785Z'
        field_values:
          type: array
          description: >-
            Values the contact holds for the workspace's contact fields. Fields
            without a value are left out.
          items:
            $ref: '#/components/schemas/contact_field_value'
    contact_field_value:
      type: object
      properties:
        field_id:
          type: string
          format: uuid
          description: Id of the contact field.
          example: bac73249-2ef5-46f6-b80d-78271914c2a6
        field_name:
          type: string
          description: Name of the contact field.
          example: Plan tier
        value:
          description: >-
            Value stored for the field. Its type depends on the kind of field,
            such as a string for a text field or an array for a multi-option
            field.
          example: Enterprise

````

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